All in-stock orders will be processed and shipped within 3-7 working days after payment confirmation (excluding weekends and official holidays). Pre-sale and customized products will follow the delivery time marked on the product detail page. We will actively contact customers to postpone delivery in case of stock shortage, logistics congestion and holiday suspension.
2. Shipping Fee & Shipping Regions
We support global cross-border shipping. The shipping cost and free shipping threshold for different countries and regions are subject to the real-time display on the checkout page. All freight rules are transparent and public with no hidden fees. The final settlement amount on the checkout page is the total payable amount.
3. International Shipping Time
The estimated international logistics delivery time is 7-15 working days. Shipping time to Asian countries is approximately 4-9 days.The delivery time is for reference only and may be affected by customs clearance, regional distance, logistics peak season, weather and force majeure factors. We will not be liable for compensation for logistics delays, but we will assist customers in tracking logistics status.
4. Customs & Tariff Terms
International orders may incur import duties, value-added taxes and other official fees stipulated by the destination country. All tariffs shall be borne by the recipient in accordance with local customs regulations. Our store will not charge any additional customs service fees and can provide official order documents for customs clearance.
5. Logistics Exception Handling
For abnormal logistics problems such as lost packages, transportation damage and signed but unreceived goods, customers can contact customer service with valid logistics vouchers. We will assist in verifying problems and applying for logistics compensation to protect your legitimate rights and interests.
